San Jose Emergency Maintenance Services

Remaining available and accessible to our owners and our tenants is one of the things we do best. Our decades of experience in San Jose property management has taught us that most catastrophes don’t occur during normal business hours. We make sure we’re ready to respond no matter what time it is or which day it happens to be.

Our residents have the peace of mind they need, knowing that help is just a phone call away, whether there’s a flood, fire, or earthquake. We’re prepared, and that means you’re prepared.

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Establishing an Emergency Plan Protects Your San Jose Property

We want you and your residents to feel safe. Protecting your property means responding right away to any maintenance or repair issues – even if they’re minor and routine.

The team at Real Estate Connections has a documented, effective process in place for all the repairs that are needed. We’re preventative and proactive. Even with this vigilance, emergencies are bound to happen in every rental home. Whether it’s a leaking water heater or a tree that’s come through a window, tenants know how to get a hold of us when something unexpected happens, and we’re never far away.

Our emergency hotline is staffed with real people who can be calm and reassuring to residents while diagnosing the problem and dispatching help. Small problems are quick to become large problems, and when there’s an emergency situation, we don’t waste time.

Maintaining rental homes throughout San Jose and in neighborhoods like Cambrian, Blossom Valley, Willow Glen, and Almaden Valley.

Communication and Technology Delivers Efficient Results

One of the reasons that we’re able to be so responsive is that we’ve invested heavily in technology. This helps us manage your property better, and it especially has an impact on communication. Tenants can reach us in a number of different ways. They understand what qualifies as an emergency, and when we should be called rather than emailed.

All of our owners and residents have online portals that can be used for general, day-to-day correspondences and information. Our hotline is reserved for those emergencies that need a sense of urgency and an immediate response.

Taking care of rental properties throughout San Jose, in zip codes like 95129, 95124, 95123, 95125, and 95120.

Contacting the Real Estate Connections Team is Easy

Our emergency, 24-hour hotline isn’t just for tenants. If there’s something happening at your property and you need our immediate help, don’t hesitate to contact us.

For general inquiries and issues, you know how to reach us. We’re available by phone, email, text message, social media, or your online portal. We’re committed to being available to you and responsive to everyone we work with. Don’t hesitate to reach out.

What People Are Saying About Us?

4.9/5
4.9 /5
292 Reviews

Survey
4.0/5
Feb 22, 2021
Real Estate Connections Seigo
The plumber didn't show up once.
Survey
5.0/5
Feb 3, 2021
Real Estate Connections Robert
Helpful directions to obtain key, willingness to answer questions Thanks.
Google
5.0/5
Jan 20, 2021
Google Real Estate Connections Bob
Working with Monica has been great
Survey
5.0/5
Jan 19, 2021
Real Estate Connections Alex
The maintenance person was very quick and nice.
Survey
4.0/5
Dec 28, 2020
Real Estate Connections Jesse
It would be excellent service if REC responds to emails from tenants in a timely manner. Replies to emails or service request within 24-hrs is common best practice. It lets me know that you have seen my email by acknowledging it. Often times, I need to escalate my email and include others to get a response. Again, this is a simple change in business practice that will pay dividends with tenants. Thanks!

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Real Estate Connections, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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ABOUT US

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Real Estate Connections has been in the business of property management, property leasing and real estate investments since 1952

Affiliated Companies:
Sunburst Properties: Sacramento Property Management
Portola Property Management: Santa Cruz Property Management

CONNECT WITH US

15495 Los Gatos Blvd. Suite 9 Los Gatos, CA 95032
Monday through Sunday, 24/7
info@rec-rentals.com
Call Us Today:   408.873.2100